Telehealth Overview: The Reality Check, Please

April 4, 2017

(Managed Care Magazine) – So, if not a full-on buzzkill, the results from a study reported last month in Health Affairs were a bit sobering. Lori Uscher-Pines, a respected Rand researcher who has conducted many of the most important telehealth studies, and her colleagues found that the Teladoc services provided to California Public Employees’ Retirement System beneficiaries increased annual spending on acute respiratory illness by $45 per telehealth user. What’s more, about 88% of the usage was new utilization, not a replacement for more expensive care at a physician’s office or in an emergency department.

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